New Patients

easy ongoing care

Getting Herbal Medicine, Simplified

Personalized Chinese herbal medicine consultations are available throughout California by telehealth or in-person in our Solano Avenue clinic. Meet with Dr. Sarah Siegel from wherever you are in CA, then receive a custom formula prepared by our San Francisco Bay Area herbal pharmacy and shipped directly to your door.

step 1

Choose Your Format

Both in-person and telehealth deliver the same clinical care and custom formulas. In-person includes acupuncture in our zero- gravity pharmacy chairs; telehealth works equally well with formulas shipped statewide in California.

step 2

Book the Right Appointment

Initial and check-in appointments serve different clinical purposes. New patients start with an initial appointment to establish care and design your personalized treatment plan. The comparison below shows which one to book for your future needs.

step 3

Complete Your Intake Forms

You'll receive a link to our online intake form when you book. It takes about 10 minutes and covers your chief complaint, medical history, and current health status. Arriving with this done means your visit moves directly into care.

Types of appointments

Initial or Check In?

Initial Appointment

Initial :: New Conditions

30 min telehealth :: $185

45 min-in person :: $210

Book an initial appointment when you’re visiting for the first time, or anytime you want to significantly change what we’re treating.

Full assessment of your condition
Custom herbal formula designed for you
In person: complimentary acupuncture while we blend your formula

Follow up / Check-in Appointment

Check-In :: Established

10 min telehealth :: $90

45 min in-person :: $140

Book a followup when we’re continuing care for the same condition, generally within 8 weeks of your initial appointment.

Progress check on your condition
Your formula refined as your body responds
In person: complimentary acupuncture while we blend your formula

foundation of your care

Why We Lead With Herbs

If you’ve done acupuncture elsewhere, it was probably the main event. Here, herbal medicine is the foundation of your care — and there’s a long clinical tradition behind that choice.

01 :: The Classical Approach

Herbs are the primary medicine

In classical Chinese medicine, herbs enter the system daily and work continuously on the root of your condition. Acupuncture is the skilled adjustment that amplifies what the herbs are doing. Together they outperform either one alone.

02 :: The Personalization

Blended for you, on site

Your formula is designed for your constitution and condition, then hand-blended from our granular pharmacy. This depth of customization only happens when herbs anchor the treatment.

03 :: The Prevention Model

Medicine for staying well

Ancient physicians were paid to keep their patients healthy — payment stopped when you got sick. That’s the model we follow. Consistent herbs shift your underlying patterns, and our goal is to ease you out of needing frequent visits.

New Patient Guide

Getting Herbal Medicine, Simplified

Initial or Check In?

Why We Lead With Herbs